I’ve been encouraged to try new things and had some amazing opportunities

Working here
Retail working patterns
This is not your traditional retail role

9-6 working hours

No Sunday trading

No bank holiday trading
Our retail roles
Take a look around one of our stores





Our retail academy
To make sure you’re fully equipped to make the most of your potential, we’re committed to giving you every opportunity to develop your skills and build a rewarding career here.
From getting to know our products and giving our customers great service, to management and leadership training, you’ll find everything you need to develop your ability. It’s up to you to make the most of it.
Induction
From day one, we’ll help you get off on the right foot, with our thorough induction. This gives you a full introduction to Nisbets, as well as an idea of what we’ll expect from you and how important your job is to the wider business.
Product knowledge
You’ll have eight days of product training each year from our in-house product trainers, to make sure you’re fully up to speed with everything in your store. Our trainers also visit stores for one-to-one training.
Customer service
Our customer service training covers every aspect of dealing with customers, so you’re well-prepared to provide the great service we’re renowned for. From how to deal with tricky customers, to effective listening, you’ll develop all the skills you need.
Management training
As a new Store Manager, you’ll start by spending 2-4 weeks in another store, learning from the manager there. Then you’ll receive formal management training to cover all the leadership skills you’ll need. At any time, you can also brush up on our standard operating procedures, which are on our intranet.
Recognising great work
Our store teams are at the sharp end of our business and we realise the incredible contribution they make to our success. That’s why we go out of our way to recognise the work they do with a range of awards.
My career story
Lissy Wild, Retail Cluster Manager, Yorkshire and the Midlands
What attracted me to Nisbets were the amazing benefits, fantastic training and opportunities to progress and learn from others. I’ve been encouraged to try new things and had some amazing opportunities to get involved with my own store and truly make a change to the company as a whole. I’m lucky to work for a company that’s recognised my talents and hard work, and given me the opportunity to progress into a manager role. It’s rare to feel so valued and encouraged with a company that really wants to listen to my ideas and opinions.

My career story
Anthony Fernandes, Machines Sales Manager, London
I joined Nisbets when they took over my previous company in 2010. I could see they were a fast-growing company and I thought I had a lot to offer them and that we could be successful together. Our store on Shaftesbury Avenue in central London is the busiest Nisbets store and I enjoy the challenge of sourcing and selling the right equipment for the customer’s job, at the price that’s right for their budget. We have a fantastic team and every day’s different – it’s very exciting.

My career story
Ashly Monk, Store Manager, Sheffield
The best thing about being a store manager is that we have the scope to run our store like an independent business. So we can coordinate our own marketing and outreach and look after customers from start to finish. This means no two days are ever the same. As a small team, it’s great to be able to take ownership of the way we manage our work. It’s refreshing to work for a company with strong values that actually makes sure it stands by them.
