For me, the best thing about working here is the people

Laura Seward, Business Sector Manager

What we offer

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Our culture

At Nisbets we’ve developed a unique culture where you’ll feel looked after, supported, listened to and engaged with the business from day one.

This is all down to a range of Colleague Programmes and The Core – our social learning and communication platform. This helps us to all keep in touch with what’s going on in the business, as well as providing bite-sized articles and videos about our products.

With regular team meetings, our communication committee, annual appraisals and  regular one-to-ones, you’ll always know what’s happening and how you fit in.

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Rewards and benefits

We recognise the valuable role that our people play in our continuing success. That’s why we’ve developed a range of benefits that not only make Nisbets a great place to work, but a rewarding one, too. 

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Pension scheme

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Life insurance (three times annual salary)

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Quarterly attendance bonus

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Annual profit share (Dependant on Leadership Level)

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Colleague discount on all our products

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Paid volunteering days (Nisbets in the Community)

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'Recommend a Colleague' scheme

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Holiday purchase scheme – buy up to 5 additional days’ holiday

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Employee counselling service

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Cycle to work scheme

Learning and development

As our business keeps on developing, we want you to do the same. That’s why we offer a wide range of opportunities for learning, development and progression.

Getting you started

From day one, we’ll make sure you have access to the skills and learning you need to contribute to our business straight away.

In our contact centre it starts with our induction programme and being allocated a buddy.

If you’re a new manager, we have a number of training opportunities to help you develop your leadership skills.

Whatever team you join, you’ll also have training in all our internal software.

Developing your skills

We have a wide variety of different opportunities for you to develop your skills as you progress your career at Nisbets.

Whatever level you join us at, you’ll also find a range of coaching programmes and training courses to help you build on your abilities. From on-the-job training and e-learning modules to job rotations and internal courses, you’re bound to find something to suit you.

Realising your potential

We run a number of initiatives to help you develop your knowledge and build on your experience, so you can fulfil your true potential.

For example, you could have the chance to get involved in special assignments. We also offer both local and International secondments and opportunities for job rotation, so you can get to learn about another area of Nisbets. And we’re always looking to promote people from within the business, so you’ll find all our vacancies advertised internally.

Developing great managers

To keep our business moving forward, we aim to develop our leaders of the future. That’s why we’ve developed a range of different manager training and development programmes.

We offer a variety of management courses, covering everything from chairing effective meetings and carrying out appraisals, to planning and time management. There’s also a specific course designed to develop our contact centre team leaders.

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Nisbets in the Community

Through Nisbets in the Community, we’ve been giving back to the local communities where we work for many years. By donating money, time, effort and skills, we co-ordinate a range of community activities.

For example, in 2017, our people raised over £10,000 in our monthly charity days and the company matched their donation. The charities we’ve supported range from Oasis Academy Brightstowe School and Avonmouth Football Club to Cancer Research UK and the Royal National Lifeboat Association. We also encourage our people to volunteer in the community.

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Maintaining your well-being

We recognise that mental health is just as important as physical health. Our colleagues well-being is paramount.  We aim to support our colleagues by creating policies that help identify mental health issues and proactively support to solve any issues. For example, in 2018 we started a mental health wellness committee whose members are trained to recognise the signs and symptoms of common mental health issues. Many of our managers have also been trained in this area. 

We offer a 24-hour counselling service that gives help and advice to our people 365 days a year. We are also planning a number of well-being initiatives in 2019.

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An inclusive employer

We’ve built our business by developing meaningful, respectful relationships with people from different backgrounds and cultures. So, it goes without saying that we’re committed to equality, diversity and inclusion in everything we do.

We’ve developed a fair and objective recruitment process that focuses on your talent, commitment and potential. We also believe our future success depends on employing great people from diverse backgrounds who bring different perspectives, life experiences and ideas to our business. That’s why diversity and inclusion will always be at the heart of Nisbets.

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