About us
Welcome to Nisbets
"Thank you for your interest in Nisbets. I am often asked, 'What keeps Nisbets growing?' The answer is simple. Great products, fantastic customer service, a forward-thinking approach and, above all, talented people.
People who are passionate about food and our markets. Who work together to give their best to customers and colleagues alike. Most of all, people who love our brand, what we do and the way we do it.
Nisbets is already recognised as the leading supplier of catering equipment in the UK with a reputation for industry excellence. And with operations across Europe, Australia, New Zealand, China and India, we’re now a major worldwide supplier of catering equipment. So a great place to start, establish and grow your career."
Robin White
Managing Director - UK & Ireland
Nisbets in numbers
16
Websites shipping to 76 countries
1,800 +
Employees globally
31,000
Products
£0.5 billion
In sales (2022)
Our customers
We sell our products to a wide range of customers including hotels, pubs, bars, restaurants and even schools and care homes.
Even if you hadn't heard about Nisbets until recently, you are more than likely to have eaten off one of our plates, used our cutlery or drank out of one of our glasses! No matter how big or small our customers are, we always strive to deliver the best customer service in line with our values and behaviours. Your role will help us to do great things for our customers by doing the basics brilliantly!
Our companies
Our purpose, mission and values
Our purpose
To create value for all of our customers, partners, colleagues and shareholders by encouraging customers to buy more, more frequently and in a way that delivers sustainable profitable growth.
Our mission
Be the go-to supplier of catering equipment and hospitality supplies by offering customers the convenience, choice, availability and value they need.
Customer Passion
Customers rely on us for choice, timely delivery and competitive pricing and for being easy to do business with.
Working Together
We succeed by embracing diversity, developing experts and by being highly collaborative.
Authenticity
We build trust with our customers, suppliers and colleagues through responsible actions, honest dialogue and by doing what we say.
Agility
We lead the business with relentless curiosity, commercial intensity and pace, and apply rigour and discipline to everything we do.
Accountability
We empower each other and take personal ownership for our actions and results.
A responsible business
In the last 12 months we’ve implemented our sustainability development plan with a number of significant improvements.
Own brand packaging: We’re working with suppliers to improve packaging by removing polystyrene and plastics bags, using paper taps and making packaging smaller.
Warehouse packaging: We’re improving warehouse packaging by using new energy efficient pallet wrappers, reducing secondary bagging on liquids, removing polystyrene and working with a new carbon neutral consumables supplier.
Transport: We’ve moved transport and storage of large white goods to a new supplier in new purpose built warehouse with solar panels and car chargers. This new supplier already has Net Zero goals in place.
Sourcing: We’re sourcing products from locations closer to the UK.
Energy: We’ve moved 95% or our energy contracts to renewable energy providers, decreasing our carbon footprint. As well as having solar panels on a number of our sites.
Find out more about how we're doing our bit to save the planet.
Our sustainability policyOur community activity in numbers (2012-2023)
739
Charities supported
£426,000
In charitable donations
45
Volunteer events
3,076
Volunteering hours
Nisbets in the Community
We aim to create better places to live, work and do business, wherever we operate around the world.
That’s where our long-term charitable project, ‘Nisbets in the Community’, comes in, supporting and empowering a variety of initiatives that deliver social value for the local communities around our sites. We employ more than 1,700 people and ‘Nisbets in the Community’ develops local programmes and networks to support the communities where our people live. This includes supporting local charitable and not-for-profit networks, as well as direct support from our people through volunteering and financial donations.